Introduction

This Privacy Policy outlines how CarePoint Pharmacy (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website or contact us directly. We are committed to protecting your privacy in line with UK data protection laws.

What Information We Collect

We may collect and process the following types of personal information:

  • Your name and contact details (e.g. phone number, email address)
  • Details submitted via forms on our website
  • Health-related information you choose to provide for service-related enquiries
  • Technical data such as IP address, browser type, and device usage

How We Use Your Information

Your data may be used to:

  • Respond to your enquiries and service requests
  • Arrange prescription services or bookings if requested
  • Improve our website and services
  • Comply with legal or regulatory obligations

How We Store and Protect Your Data

We take appropriate technical and organisational measures to safeguard your personal data. Access to your data is limited to authorised staff only, and we regularly review our systems for security and accuracy.

Sharing Your Information

We do not sell or share your personal data with third parties for marketing. We may share data with trusted service providers or healthcare professionals where necessary to deliver a service you have requested or as required by law.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permitted)
  • Object to processing or withdraw consent

To exercise any of these rights, please contact us using the details below.

Cookies

For information about how we use cookies, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

CarePoint Pharmacy
Email Us
Phone: 01236 752900